Privacy Policy
This Privacy Policy explains how BaseEdge (“we”, “our”, “us”) collects, uses, discloses, and safeguards information when you use our site and training services. We comply with applicable data protection laws including GDPR, CCPA/CPRA, and other regional regulations where applicable.
Data We Collect
Account and course data
Name, email, course enrollments, progress metrics, certifications, and support interactions used to deliver and maintain training.
- Enrollment timestamps and completion rates
- Assessment scores and feedback
- Licensing info for enterprise accounts
Technical data
Device attributes, browser type, IP address (truncated where possible), pages visited, and standard server logs for security and analytics.
Payment data
We use PCI-compliant payment processors. We receive limited information such as transaction IDs and last 4 digits for reconciliation. Full card details are never stored by BaseEdge.
Voluntary data
Survey responses, testimonials, and beta feedback you choose to provide to improve our platform.
Lawful Bases
- Contract: to provide access to purchased courses and services.
- Legitimate interests: to secure our platform, prevent fraud, and understand product performance.
- Consent: for non-essential cookies, analytics, and marketing communications.
- Legal obligations: to comply with tax, accounting, and regulatory requirements.
How We Use Data
- Provide course access and technical support.
- Personalize learning paths and recommend content.
- Improve curriculum quality and platform reliability.
- Prevent abuse and ensure security.
- Comply with legal requirements and enforce terms.
Security
We employ layered security including encryption in transit, access controls, and regular monitoring. No method of transmission or storage is 100% secure; we continuously work to enhance our safeguards.
Data Retention
We retain personal data only as long as necessary for the purposes outlined above, unless a longer period is required by law. Inactive accounts may be anonymized or deleted after a reasonable period.
Your Rights
Depending on your location, you may have rights to access, rectify, delete, restrict, object, and port your personal data. You may also withdraw consent for optional processing at any time.
- Access and portability of your data
- Correction of inaccurate information
- Deletion, subject to legal exceptions
- Restriction or objection to certain processing
- Opt-out of marketing communications
Contact
Email: [email protected] • Tel: +1-646-555-0199
If you have privacy questions or requests, contact us. We respond within 30 days or as required by law.